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Customer Support
+91-8010887744
Mon-Sat:10:00am to 8:00pm
Email : sales@prettyurparty.com

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Customer Service

Customer Service

Pretty Ur Party’s Lowest prices Guarantee
If you find a lower price (excluding shipping & handling) anywhere else on an identical item, just show us the lower price when you buy the item at www.prettyurparty.com and we will beat that price by 10%. The item must be in stock and available for purchase at that price from an authorized reseller, whose authorization we reserve the right to verify. We do not match items sold on auction sites, bulk or wholesale outlets, or local or special events (e.g., grand opening, anniversary, clearance, or liquidation sales). Typographical errors or competitors' prices that result from a price match do not qualify.

Other Terms
Please remit all funds in Indian Rupees. A Rs.500 fee will be applied to returned cheques. All credit balances not used or claimed within 90 days of invoicing become the property of Returns
To ensure proper credit, fill out the return form and enclose it with the items you are returning. All merchandise must be returned within 10 days of receipt. Only unused items with unbroken seals and packaging may be returned. We will credit your original method of payment, excluding delivery charges. Products that have been custom printed, specially cut or assembled are not returnable. Health regulations prohibit the return of hats, tiaras, temporary tattoos or any apparel that has been worn as well as any food items.

Shortages / Damages
Please unpack all cartons upon receipt and inspect all contents. Verify the quantities shipped and communicate shortages or damages to Customer Service

Catalog Requests
We enjoy expanding our customer family, so we are always happy to send catalogs to potential friends. Just visit our Catalog Request page and enter your mailing information or write, sms or call us with your name, address, and where you heard about us. We’ll promptly send a catalog (only one catalog per address please). please allow 7 to 14 days to receive your catalog.

Quantity Increase
Unless notification of quantity increase is received before work has begun on your personalized order, the increase will be considered a separate order and must conform to minimum price and quantity requirements.

Samples
We do not provide samples.

Pricing
Pretty Ur Party strives to provide accurate product and pricing information. pricing or typographical errors may occur; therefore, Pretty Ur Party cannot confirm the price of an item until after the order has been placed. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Pretty Ur Party has the right, at its sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is incorrectly priced, Pretty Ur Party may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Color Matches
We make every effort to coordinate colors, but it is impossible to match exact colors in all materials. If a precise match is a must, some samples are available upon request.

Shipping Information
See our Shipping Information page.

If you have any questions or suggestions, we'd love to hear from you. Fill up our Feedback form . We will respond within 24 business hours (Monday - Friday)